FAQs
WHAT ABOUT THE COLOUR FASTNESS OF THE OFFERED ARTWORKS?
In the pictures on this website I aim to represent the truest colours of the actual artwork. However the settings of your device may cause slight differences in colouring.
DO YOU SELL ALL ARTWORKS FRAMED?
If you order a work larger than A3 size (11.69 x 16.53 inches / 42cm x 29cm), I do not sell and/or ship the item framed. Because larger frames are likely to get damaged during shipment. If you live in or around Amsterdam we could discuss purchasing framed works for all sizes.
If you want tips and tricks for framing I'm always there for you, please let me know.
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WHEN WILL MY ORDER BE DELIVERED?
The Netherlands 1 - 5 working days after your order
Europe approx. 3 - 7 working days after your order
Worldwide approx. 7 - 20 working days after your order
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CAN I PAY WITH MY CREDIT CARD?
Yes. You could pay by Credit Card using PayPall. I will send you a secure paylink upon request or you could follow the steps in the order process.
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CUSTOMS DUTY
If you order from a country outside the EU local taxes and duties may be added, for which we cannot be held responsible. If this is the case the carrier will contact you. Please note that this could involve some delay of the consignment, as the goods are retained by the customs. From this point it is your responsibility to contact the carrier and pay for the added additional costs.
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DO YOU ACCEPT INTERNATIONAL ORDERS?
Yes, I accept international orders. If you have any special requests regarding shipment et cetera, please contact me directly at alewijn@dondrawings.com.
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CAN I TRACK MY ORDER VIA TRACK AND TRACE?
After shipment I will send you a track & trace code which you could use for tracking your order. Please visit: https://www.internationalparceltracking.com and fill in the requested information to track your order.
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SHIPMENT & DELIVERY
Don Drawings is not accountable and/or liable for artworks that are lost or damaged during shipment internationally.
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WHAT ARE THE SHIPPING COSTS?
This depends on where you want to have it shipped, please contact me directly at alewijn@dondrawings.com for inquiries about shipment prices.
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CAN I USE IMAGES FROM MY CUSTOM MADE ORDER FOR A LOGO, WEBSITE, ETC.?
All images used are the sole property and copyright of Don Drawings and Design and cannot be used for personal logo design or reproduction outside of Don Drawings and design. All illustrations (custom and template) are copyright 'Don Drawings and Design' and may not be reused without permission.
All drawings and paintings are protected by the provisions of the Code of Intellectual Property and belong to Alewijn Don (Don Drawings and Design).
Do not infringe the intellectual property rights relating to such elements and in particular to reproduce, display, modify, adapt, translate, extract and / or reuse a qualitatively or quantitatively substantial part, to the excluding acts necessary for their normal and according to specifications.
Alewijn Don (Don Drawings and Design) owns the reproduction rights of his Intellectual property. Any reproduction thereof is prohibited and constitutes an infringement to its detriment.
Any full or partial reproduction of a work of Alewijn Don (Don Drawings and Design) is strictly prohibited and may constitute unlawful reproduction of a work is liable to be prosecuted for counterfeiting by the rightholder in the work, cf. L.335-2 and following of the Code of Intellectual Property.
The sale of a work does not transfer to its owner the right to reproduction and presentation of the work.
No right of exploitation and particularly any commercial use of the rights granted under Article 9 of the Intellectual Property shall be considered as reserved to Alewijn Don (Don Drawings and Design).
Any license of a third party will be subject to prior negotiation and agreement with Alewijn Don (Don Drawings and Design).